Frequently Asked Questions - Help & Support CentreYou've got questions? We've got answers
We pride ourselves in providing great technical support to our clients. Most issues/challenges you face with your account have been faced by someone before. Based on our experiences we have compiled this Frequently Asked Questions section.Open support ticket
How do I make a payment?
We have simplified making payments for our services. The following are some of the methods available:
- Cash at our offices,
- Ecocash – transfer to merchant number 207444 (Angel & Walt) or use shortcode *151*2*2*207444#
- Textacash & Telecash – transfer using www.paynow.co.zw/angelandwalt
- Bank transfer – transfer to our CABS bank account.
- VISA, Mastercard or Paypal – choose option from your invoice
- Paynow website – simply visit www.paynow.co.zw/angelandwalt
I have just signed up. How do I get started?
Visit the Getting Started Guide
Do I still have to pay even if I don't use my hosting?
Can i use your services even if i'm outside the country?
Definitely! All our services are available online and can be ordered and paid for online. If you need to talk we can always arrange a call via Skype, Viber or Hangouts.